Terms & Conditions

Terms and conditions apply when making use of the PaperSlim website. By visiting and purchasing from paperslim.co.za you agree to accept the following terms and conditions:

Shipping & Delivery

Delivery is within South Africa ONLY. Delivery time is approximately 3 – 5 working days. Orders can be tracked via the Aramex website using your order number.

Refunds & Exchanges

Cash refunds are available within 7 days of purchase. After 7 days, PaperSlim will exchange items purchased, provided that the products are in an unused and undamaged condition. The customer is responsible for all courier costs involved in the return and exchange process.

Security

Payment is via PayFast secure payment gateway that features SSL encryption. 3D-Secure, OTP payment verification is available for added security. You may need to communicate with your bank to ensure that it is enabled on your credit card.

Personal Information

You are required to provide contact, shipping and financial information when purchasing items from us. Financial information and order amount is sent to your bank for authorization before your purchase can be completed.

Your contact details, including name, address and telephone number will be provided to a third party courier company (Aramex) to deliver your order.

Payment

Orders will only be processed once full payment reflects in our bank account. When making EFT payments you need to use your name and order number as a reference. Proof of payment must be emailed to info@paperslim.co.za

Customer Accounts

You are responsible for maintaining the confidentiality of your account/password and agree to accept responsibility for all activities that occur under your account.